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Home › Forums › Support › Technical Support › What to do when you cannot connect
Tagged: server crash?
| Author | Posts |
|---|---|
| Author | Posts |
| December 8, 2011 at 11:54 am #10699 | |
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Rari Developer
|
assuming it is a new account, yes. keep in mind you cannot change your game password atm. so if you change your master password (which you can do here) your game account password has not changed. |
| December 10, 2011 at 3:17 am #10734 | |
|
delfer8 Player
|
Hi can anyone help me? my brother have a problem: when he conect to play the game this close and send him an error. why? |
| December 10, 2011 at 4:27 pm #10752 | |
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GMPathy GameMaster
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Some information on the error message would help, does it happen every time? |
| December 13, 2011 at 2:27 am #10788 | |
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viruskiller Player
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did the server just crash? |
| December 13, 2011 at 3:57 am #10794 | |
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Draconan Player
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I just got home and tried to connect and can’t so I am gonna go with yes :( |
| December 13, 2011 at 4:14 am #10795 | |
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solidxstate Player
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Currently unable to login, stuck on “connecting to world, please wait”. have restarted client multiple times, same result. |
| December 13, 2011 at 11:21 am #10797 | |
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viruskiller Player
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server was up for a while now is down again.. i’m stuck at loading screen |
| December 13, 2011 at 11:52 am #10798 | |
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Rari Developer
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Game server is down. Will have it brought back up asap. |
| December 13, 2011 at 12:05 pm #10799 | |
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delfer8 Player
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to GMpathy: it happen every time and he cant play, he told me he will try to play when the developers repair this bugs.
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| December 13, 2011 at 12:46 pm #10802 | |
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Rari Developer
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delfer8 – We are always on fixing bugs, but without feedback from players experiencing them we can’t fix the bugs. The questions Tabby asked are important to get answers to. What was the error? Was it a crash dump? A physx error? |
| December 13, 2011 at 1:09 pm #10803 | |
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viruskiller Player
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http://www.mediafire.com/?rmkj1b77ltx3z60,9w1unv55rl66l8x,yb3a42b2mbjvj8b,vhku4dptgghpfqa PC specs
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| December 13, 2011 at 9:21 pm #10807 | |
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delfer8 Player
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I dont stand very good, sorry :(, i only know when my brother open the game and enter with his account the game close and give hime a runtime error. Sorry if i didnt posted in bugs and if i dont stand the procedements to report. |
| December 14, 2011 at 12:02 pm #10813 | |
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GMPathy GameMaster
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Delfer, post error in native language, and computer details. I can translate and try to help. |
| December 14, 2011 at 3:21 pm #10814 | |
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delfer8 Player
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ok. Cuando mi hermano habre el juego y entra en su personaje, comienza a tener lagg y al cabo de un rato cuando hace algo, mover el cursor o el personaje, se le cierra el juego y el ordenador le da un error llamado ”runtime error” con unos códigos que no entendemos. This is all i can explain about the error. Thank you for help me :). |
| December 14, 2011 at 4:02 pm #10815 | |
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GMPathy GameMaster
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¿Qué tipo de CPU? ¿Cuánta RAM? ¿Cualquier información sobre la velocidad de conexión a internet? ¿Esto ocurre cada vez que intenta ejecutar el juego? Hope the translation was good, any information will help. |
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